Sage Support by ACIT
No waiting in an automated phone system
No being left on hold while we find the answer.
On site training in Bedfordshire
We enjoy getting to know you and your business.
Our staff are all human. We don’t like being told how important our calls are when we speak to a supplier, just to be left listening to music. We assume our customers also have better things to do with their time.
No being left on hold while we find the answer. If we need five minutes to have a mooch around your system to find the problem, we send you off for a cup of tea while we are remoted on to your PC, then call you back when we have a resolution. We take ownership of your issue and, if it is potentially a bug, we even listen to Sage’s hold music so you don’t have to. This allows you to get on with doing your job whilst we do ours!
Are you looking for Sage training or consultancy in Bedfordshire?
ACIT Solutions have been providing on-site Sage 50 implementation, consultancy and training services since the last century for over 1,000 customers. The same team who support your software can come to your premises and work with you onsite with an up to date knowledge of how you work.
Have you ever had a recurring issue that every time you speak to a support representative you have to start at the beginning? If you want to speak to the same member of our team you can (the rest of us don’t get upset if you have a favourite!)