Connect with your customers
Customers no longer base their loyalty on price or product. Instead they stay loyal with companies due to experience they recieve. A good CRM system is key to building strong relationships with your existing and potential customers.
With Act! you can now see all the updates and posts from your connections so you can swiftly spot new opportunities and smoothly start or engage in relevant conversations – becoming a trusted expert and successfully closing more deals. Businesses are using social media, such as LinkedIn and Facebook to spot opportunities early, gain insight and understanding into customers and prospects to help deepen relationships.