IT Support by
Fully Sage accredited product specialists and trainers
Our experience in Sage products and their business applications, we are able to analyse and streamline your business processes, saving you time and money.
With decades of experience across a range of products, our Sage specialists are able to come up with efficient and meaningful solutions to any issue you may be facing with your business’ accounts. As part of the implementation, we spend time getting to know you so we can offer the best solution possible. The more we know about how you work, the more we’re able to help streamline your processes, leaving you with more time to spend on your customers, increase profits and grow your business.
Specialising in Sage 50 & Sage 200
Along with Sage Payroll and Sage Manufacturing (now Cim50), we are able to help businesses across a range of industries. What’s more, we have worked hard to cultivate relationships with third party developers to provide innovative solutions, meaning we also work with a broad range of add-ons for both Sage 50 & Sage 200.
Once your Sage solution is implemented, we spend quality time with you and your staff making sure you’re ready to go with your new system. We offer on-site training with our Sage specialists who are experts in the products we offer including their business applications. We ensure you have the knowledge and confidence to get the most out of your new solution as soon as possible. In addition to the initial training, we can always come back and provide more training if you need us to, or if your business processes have changed.
Whether you’re calling about your Sage product, an add-on, or our own IT solutions, we recognise that the longer you’re waiting for us to help, the longer you can’t help your customers.
That’s why we’ve made it as easy as possible to get in touch with us when you have an issue. When you call, you’ll always speak to a real person; there are no automated phone systems, or complicated phone trees to deal with. One of our friendly team will take ownership straight away, letting you get back to your business while we look into your issue.
This friendly and personal service has helped us grow enormously over the years, based almost solely on word-of-mouth referrals from our customers.
Dealing with your issues quickly and efficiently, leaving you to get on with running your business.
ACIT Care puts our customers first and doesn’t waste their time or money. Our Care bundles let you get the help you need when you need it, without breaking the bank. Paying up front for your Support calls means peace of mind and no fixed monthly/annual subscriptions costs.
We have a team of IT professionals competent in a range of IT backgrounds, offering support for:
- Servers and Networks
- Microsoft 365 incl. SharePoint/OneDrive/Azure/Emails
- Secure Remote Access solutions
- and more…
5 Hours: £375
10 Hours £650
All bundles include:
- Phone/E-mail/On-site support
- Max. 4 hours response time
- Direct debit auto-renew
- 3-year expiry
Why choose us?
We think outside the box
Our vast knowledge of the softwares we work with means we are expert problem-solvers. We find innovative solutions to maximise efficiency, leaving you with more time to spend on managing the business, not the accounts.
Get in touch to learn how we can help.
The ‘ACITea’ Philosophy
No automated phone systems means you’re guaranteed to speak to one of our friendly team every time you call. We take ownership of your issue from the get-go and if it is potentially a bug, we even listen to Sage’s hold music so you don’t have to. That leaves you free to get a cuppa while we do all the hard work!
Experts in what we do
Our place or yours
The same team that help you over the phone are the same people that will visit you on site if you need us to. This means that you’ll get the best possible service; with our staff knowing exactly how best to help you, whatever your reason for contacting us.
You are always welcome to us too, we have a large meeting room with a 75″ monitor, coffee machine and biscuits, plus disabled facilities and loads of parking!