Our terms of support:
By clicking Connect, you agree to the below terms and you allow ACIT Solutions full access to your computer system.
ACIT Solutions will take all due care while connected to your computer, however we cannot guarantee that we will resolve the issue, or that the attempt will not cause additional problems.
It is for this reason that it is the client’s responsibility to ensure that they have up to date backups of all essential files. ACIT Solutions is not liable for any loss of data as a result of this support session.
All support conducted through this remote session that is not under an ACIT Cover or ACIT Care contract will be charged at our standard rates with a minimum charge of 1 hour, even in the event that we are unable to resolve the issue.