Remote Sage and IT Support

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Terms of support with ACIT:

By clicking Connect, you agree to the below terms and allow ACIT Solutions full access to your computer system.
ACIT Solutions will take all due care while connected to your computer, however we cannot guarantee that we will resolve the issue, or that the attempt will not cause additional problems.

It is for this reason that it is the client’s responsibility to ensure that they have up-to-date backups of all essential files. ACIT Solutions is not liable for any loss of data as a result of this support session.

All support conducted through this remote session, that is not under an ACIT Cover or ACIT Care contract, will be charged at our standard rates (with a minimum charge of 1 hour), even in the event that we are unable to resolve the issue.

We regularly post articles and updates concerning your Sage software, our IT solutions, and the world they live in. We’ll also let you know about upcoming ACIT events and conferences so you can stay current with your own expertise.

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21 September 2021 in HMRC, News

New Hospitality VAT Rate

From 1 October 2021, the government will introduce a new reduced rate of VAT for hospitality, holiday accommodation and attractions. Background The government initially introduced a reduced rate of VAT back in July 2020, with a temporary 5% reduction, and was intended to last until January 2021. This was then…
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17 September 2021 in CIM50

Improved Stock Take in Cim50

We had a request from one of our Cim50 customers to be able to complete a stock take by GRN location. Much as Cim50 has the great ability to create a partial stock take by location, it's the default location from Sage 50 Accounts, not the locations batches are in. …
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7 September 2021 in IT Solutions

E-mails from External Sources Warning

Above: An example of an anti-phishing measure employed by many companies around the world While discussing new and clever ways of improving the cyber-security of our customers and ourselves, one thing that came up was how to differentiate between an e-mail actually sent from one of your colleagues vs one…
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