Remote Sage and IT Support

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Terms of support with ACIT:

By clicking Connect, you agree to the below terms and allow ACIT Solutions full access to your computer system.
ACIT Solutions will take all due care while connected to your computer, however we cannot guarantee that we will resolve the issue, or that the attempt will not cause additional problems.

It is for this reason that it is the client’s responsibility to ensure that they have up-to-date backups of all essential files. ACIT Solutions is not liable for any loss of data as a result of this support session.

All support conducted through this remote session, that is not under an ACIT Cover or ACIT Care contract, will be charged at our standard rates (with a minimum charge of 1 hour), even in the event that we are unable to resolve the issue.

We regularly post articles and updates concerning your Sage software, our IT solutions, and the world they live in. We’ll also let you know about upcoming ACIT events and conferences so you can stay current with your own expertise.

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Featured Products

Featured: Credit Hound – Advanced Credit Control Software

Credit Hound from Draycir is an incredibly useful credit control solution, designed to streamline and automate the processes involved in good credit management. These improvements not only save your team time, but also decrease amounts outstanding to you by making it easy for your credit controllers to communicate with your…

Yet More Legislation Changes

What’s happening? From 01 July 2021, the EU will be introducing two new optional VAT schemes for sales to EU consumers (customers in the EU who are not VAT registered). These new schemes are: The One Stop Shop The Import One Stop Shop On this date, the EU will also…

Cim50: Updates to Auto-Update

As you may be aware, CIM’s current auto-update system occasionally experiences issues where update files are not downloaded correctly. For the upcoming v2021.3 release, CIM have moved their Auto-Update system to a dedicated Azure server, meaning increased reliability and a reduced need for calls to Support. If you’ve had to…