Is your current IT service slow? Whether that’s time taken to get through to someone on the phone, or even the length of time taken for an issue to be resolved. Some IT companies have response time of 24 hours, which could have a real detriment to your business if there was a critical issue.
Do you feel that you are being charged too much with your current IT provider? Whether it’s the overall contract that you feel is expensive or you have been billed for extra services that you thought were included as standard.
Perhaps it’s a general lack of service that your IT company provide as you speak to different individuals each time having to re-explain the issue.
How we can help…….
ACITea
At ACIT our service response times are up to 4 hours maximum and as we are not a call centre we have the pleasure of getting to know both your business and you as an individual. If for any reason we are unable to resolve your query straight away, we promise to not leave you on “hold” we will call you back at a time convenient for you (allowing you to least make a cup of tea while we fix things for you)
Commitment free
We do not tie our customers into contracts and there are no fixed monthly fees.
Buy a bundle of hours from £295 plus VAT and they last 3 years. These hours can be used on site or remotely, we simply do as little or as much as you like.
Want to see how we can revolutionise your IT? Talk to Joe Pearson our friendly IT Manager on 01277 888210 or email support@acitsolutions.com
We will carry out a complimentary IT review and will provide an honest recommendation based on our understanding of your business and how we can improve your hardware/software/general IT.